WorkDesk offers a free and user friendly platform for creative freelancers and talented people from all walks of life to offer their services priced from ₦5,000.00 and up. What small task (micro-Job) can you do that someone might be willing to pay ₦5,000.00 or more for? Post it and add extras tasks with fair prices! If you make over ₦5,000.00 a day working 5 days a week isn’t so bad, huh?
WorkDesk is a quick and easy way to get work done with a 3-step flow: Browse - >Buy -> Done!
WorkDesk helps you quickly find reliable professionals to get work done fast and in order to do that, we developed a conversion-centered design for WorkDesk.
In WorkDesk, once you signed up as a user, you will have both roles of a buyer and a seller.
Browse: Encouraging Interaction
The core value of a service marketplace relies on its ability to match the people looking for a service with the most suitable providers. This is the most important flow that WorkDesk focuses on.
Homepage: You can quickly determine what you need done, and then take a look at service categories and click on a category, a mJob or search with any keywords. (In WorkDesk, we call a service “mJob”, pronounced as “Micro-Job”)
In the mJob listing page, you can browse mJobs with no confusion since each mJob is displayed as a block with well-organized information. You can be aware of which mJob is suitable for your need based on the image, description, ratings and status of every single mJob. Besides, you can also view the related mJobs using the advance filter (by category, tag or rating) without reloading the site.
WorkDesk offers an informative mJob detail page with clear service description, intuitive sample pictures, real order number, and reliable ratings/reviews. This helps you to learn about a mJob better before deciding to order. You can also view and select the extra tasks of a mJob so as to make sure it matches your needs.
Smooth & Clear Purchase & Delivery Progress
To enhance your experience as a buyer, you can place an order even before creating an account. We also understand how important communication is in the purchase process, and to help both sides clearly comprehend the scope of work and stimulate the outcome results, and besides adding “order extra services” feature, WorkDesk offers a communication system which allows buyers and sellers to discuss directly and receive the notification whenever they have new messages. Thus, they can constantly communicate until the ordered mJob is completed satisfactorily.
With a simple checkout interface, no login required and a highlighted call-to-action button, buyers will be more eager to complete his/her order. WorkDesk also supports users to change order information at check-out.
Once an order has been placed, with a tracking order system, both buyers and seller can easily monitor the status of a mJob (Pending, Active, Late, Delivered, Finished, Disputing or Disputed). Each status relates closely to the Purchase & Payment Flows which we will clarify more below.
Get Things Done Fast with compromising Quality
WorkDesk aims to bring satisfaction to both buyers and sellers and also keep them happy working together to get things done quickly.
Once a seller finishes his/her mJob and delivers to buyer, the buyer can choose to accept the work and change the status of mJob to Order Finished, then he/she can write a review for that seller. If he/she is not happy with the job, he/she may send a dispute request to WorkDesk Customer Happiness Team.
For Buyers: WorkDesk helps them monitor all mJobs easily. Sellers can change the status of a mJob (active, pause or archived) based on his/her schedule. When a mJob is paused, it won’t be available for orders, so he won’t be overwhelmed with the workload and can also keeps his/her reputation.
As Seller: To be a very successful on WorkDesk, you MUST have a ready-to-work attitude, a b set of skills, and an entrepreneurial spirit; you have to work hard and fast, take on as many tasks as you can conveniently handle without compromising quality.